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Criteria
5
174
4
46
3
6
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Better talent begins with better insights.
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Criteria - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
Criteria overview
What is Criteria?
Criteria helps business leaders make smarter, faster, and more objective hiring decisions by providing a comprehensive talent success platform that reduces bias, improves hiring efficiency, and enhances workforce performance. With a suite of science-backed assessments, structured interviews, and AI-driven talent development tools, Criteria empowers organizations to build high-performing teams while addressing key hiring challenges such as high turnover, inefficient screening processes, and inconsistent hiring outcomes.
At the core of Criteria’s platform is its Assess suite, which includes cognitive aptitude, personality, emotional intelligence, risk, and skills assessments. These tools help businesses identify candidates with the right abilities, work styles, and competencies to succeed in their roles. By leveraging these assessments, companies can reduce turnover, improve job performance, and ensure a fair, data-driven hiring process. Organizations across industries, from healthcare to technology, have seen measurable improvements—Signpost reduced turnover by 70%, while painPRO cut time-to-hire by 94%, saving thousands in hiring costs.
Criteria’s Interview solutions further streamline hiring by offering structured interviews and video interviewing tools. With one-way and live video interviews, hiring teams can evaluate candidates more efficiently, reduce scheduling delays, and ensure a consistent, unbiased interview process. Structured interviews provide job-specific behavioral and situational questions, helping businesses make more predictive and legally defensible hiring decisions.
Beyond hiring, Criteria supports employee engagement and development through Develop™ by Criteria, which includes TEAMscan and Coach Bo. TEAMscan provides insights into team dynamics, communication styles, and collaboration tendencies, helping managers build stronger, more cohesive teams. Coach Bo, an AI-powered workplace coach, delivers personalized coaching and skill development recommendations, ensuring employees continue to grow and succeed in their roles.
Criteria’s platform is designed for businesses of all sizes and industries, offering seamless ATS integrations, automated workflows, and advanced reporting tools to optimize hiring and talent management. With a 96% customer satisfaction rate and recognition for Best Ease of Use, Best Value, and Best Customer Support (Gartner Digital Market Report), Criteria is a trusted partner for organizations looking to hire smarter, reduce bias, and drive better business outcomes.
Starting price
Alternatives
Criteria’s user interface
Criteria reviews
Overall rating
4.7
/5
229
Positive reviews
88
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.88/10
5
4
3
2
1
174
46
6
1
2
Robert O.
Recruiting Manager
Joanna T.
HR
Yasmin M.
Administration
Val K.
CEO and Co-Founder
Bella R.
HR Coordinator
Val K.
CEO and Co-Founder
Who uses Criteria?
Based on 229 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Criteria's key features
Most critical features, based on insights from Criteria users:
All Criteria features
Features rating:
Criteria alternatives
Criteria
Starting from
No pricing info
CEIPAL ATS
Starting from
25
/user
Per month
Zoho Recruit
Starting from
30
/user
Per month
BambooHR
Starting from
10
/user
Per month
Criteria pricing
Pricing plans
Pricing details:
Criteria Assess
No pricing info
Features included:
- Unlimited Testing
- Candidate Management
- Reports
- ATS Integrations
- SSO
- MFA
- Assessments
Criteria Interview
No pricing info
Features included:
- candidate management
- Reports
- ATS Integrations
- SSO
- MFA
- Live Video Interviewing
- Video Interviewing
Criteria Hire
No pricing info
Features included:
- Assessments
- Candidate Management
- Resume Extractor
- ATS Integrations
- SSO
- MFA
- Video Interviewing
- Live Video Interviewing
- Develop: Build happy, high-performing teams and impactful leaders
User opinions about Criteria price and value
Value for money rating:
To see what individual users think of Criteria's price and value, check out the review snippets below.
Robert O.
Recruiting Manager
Joanna T.
HR
Criteria integrations (50)
Integrations rated by users
We looked at 229 user reviews to identify which products are mentioned as Criteria integrations and how users feel about them.
Integration rating: 4.3 (4)
“The integration with GH is important because its our ATS system.”
“Huge plus that Criteria integrates with Greenhouse. Great wombo combo.”
Tiffany K.
Recruiter
Integration rating: 4.7 (3)
Integration rating: 5.0 (2)
Integration rating: 4.5 (2)
Integration rating: 5.0 (2)
“It helps recruiter to have 1 platform to view the candidate's performance and make a swift decision.”
Vinh P.
Software Architect
Integration rating: 5.0 (1)
“Having the integration to our system was the only way this would work.”
Heather F.
HR Generalist
Criteria customer support
What do users say about Criteria customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Criteria customer support.
Widespread user sentiment highlights fast, responsive, and helpful customer support from the Criteria team.
A large number of users appreciate the knowledgeable representatives who proactively address issues and provide thorough guidance.
Frequently reported by users, support is accessible through multiple channels, including self-service options and regular check-ins.
Broad user base values the team's willingness to offer training, ongoing communication, and tailored assistance for unique needs.
Support options
Training options
To see what individual users say about Criteria's customer support, check out the review snippets below.
“She checks in often and answers any questions my team has very quickly.”
Kady B.
Human Resources Administrator
“The customer service is always prompt and thorough, and implementation was easy.”
Lauren H.
Business Parter, People & Culture
Criteria FAQs
Criteria has the following typical customers:
Large Enterprises, Mid-size Business, Small Business
These products have better value for money
Q. What level of support does Criteria offer?
Criteria offers the following support options:
FAQs/Forum, Phone Support, Chat, Email/Help Desk, Knowledge Base, 24/7 (Live rep)
