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Criteria
5
176
4
46
3
7
2
1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Better talent begins with better insights.
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Criteria - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2026
Criteria overview
What is Criteria?
Criteria helps business leaders make smarter, faster, and more objective hiring decisions by providing a comprehensive talent success platform that reduces bias, improves hiring efficiency, and enhances workforce performance. With a suite of science-backed assessments, structured interviews, and AI-driven talent development tools, Criteria empowers organizations to build high-performing teams while addressing key hiring challenges such as high turnover, inefficient screening processes, and inconsistent hiring outcomes.
At the core of Criteria’s platform is its Assess suite, which includes cognitive aptitude, personality, emotional intelligence, risk, and skills assessments. These tools help businesses identify candidates with the right abilities, work styles, and competencies to succeed in their roles. By leveraging these assessments, companies can reduce turnover, improve job performance, and ensure a fair, data-driven hiring process. Organizations across industries, from healthcare to technology, have seen measurable improvements—Signpost reduced turnover by 70%, while painPRO cut time-to-hire by 94%, saving thousands in hiring costs.
Criteria’s Interview solutions further streamline hiring by offering structured interviews and video interviewing tools. With one-way and live video interviews, hiring teams can evaluate candidates more efficiently, reduce scheduling delays, and ensure a consistent, unbiased interview process. Structured interviews provide job-specific behavioral and situational questions, helping businesses make more predictive and legally defensible hiring decisions.
Beyond hiring, Criteria supports employee engagement and development through Develop™ by Criteria, which includes TEAMscan and Coach Bo. TEAMscan provides insights into team dynamics, communication styles, and collaboration tendencies, helping managers build stronger, more cohesive teams. Coach Bo, an AI-powered workplace coach, delivers personalized coaching and skill development recommendations, ensuring employees continue to grow and succeed in their roles.
Criteria’s platform is designed for businesses of all sizes and industries, offering seamless ATS integrations, automated workflows, and advanced reporting tools to optimize hiring and talent management. With a 96% customer satisfaction rate and recognition for Best Ease of Use, Best Value, and Best Customer Support (Gartner Digital Market Report), Criteria is a trusted partner for organizations looking to hire smarter, reduce bias, and drive better business outcomes.
Starting price
Alternatives
Criteria’s user interface
Criteria review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.6
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about Criteria?
Reviewers indicate Criteria streamlines the hiring process by offering customizable, science-backed assessments that help identify top candidates and improve quality of hire. They value its ability to provide objective insights into candidates’ skills, personality, and job fit, which saves time and supports better hiring decisions. Many say it integrates well with existing workflows and allows for tailored evaluations by position. Some mention pricing can be high for smaller businesses, and wish for more flexibility in test customization and reporting.
Users report the platform is user-friendly, with an intuitive interface and easy setup. They appreciate responsive, knowledgeable customer support and find the results clear and actionable, though a few note occasional challenges interpreting reports or navigating menus.
Select to learn more
Who uses Criteria?
Based on 232 verified user reviews.
Company size
Enterprises
Midsize Businesses
Small Businesses
Top industries
Use cases
Criteria's key features
Most critical features, based on insights from Criteria users:
All Criteria features
Features rating:
Criteria alternatives
Criteria
Starting from
No pricing info
Deel
Starting from
5
/user
Per month
BambooHR
Starting from
10
/user
Per month
Paycom
Starting from
No pricing info
Criteria pricing
Pricing plans
Pricing details:
Criteria Assess
No pricing info
Features included:
- Unlimited Testing
- Candidate Management
- Reports
- ATS Integrations
- SSO
- MFA
- Assessments
Criteria Interview
No pricing info
Features included:
- candidate management
- Video Interviewing
- Live Video Interviewing
- MFA
- SSO
- ATS Integrations
- Reports
Criteria Hire
No pricing info
Features included:
- Candidate Management
- ATS Integrations
- SSO
- MFA
- Video Interviewing
- Live Video Interviewing
- Develop: Build happy, high-performing teams and impactful leaders
- Assessments
- Resume Extractor
User opinions about Criteria price and value
Value for money rating:
To see what individual users think of Criteria's price and value, check out the review snippets below.
Stephanie U.
Sr. Talent Acquisition Specialist
Robert O.
Recruiting Manager
Criteria integrations (28)
Integrations rated by users
We looked at 232 user reviews to identify which products are mentioned as Criteria integrations and how users feel about them.
Integration rating: 4.5 (5)
“This integration has made the assessment process so much smoother.”
“The integration with GH is important because its our ATS system.”
Ashlee H.
Talent Acquisition Manager
Integration rating: 5.0 (3)
“Makes a seamless experience for our hiring managers when checking candidate results.”
Armanii D.
Recruiting Operations Manager
Integration rating: 4.7 (3)
Integration rating: 4.5 (2)
Integration rating: 5.0 (2)
“It helps recruiter to have 1 platform to view the candidate's performance and make a swift decision.”
Vinh P.
Software Architect
Integration rating: 5.0 (1)
“Having the integration to our system was the only way this would work.”
Heather F.
HR Generalist
Criteria customer support
What do users say about Criteria customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Criteria customer support.
Widespread user sentiment highlights fast, responsive, and helpful customer support from the Criteria team.
A large number of users appreciate the knowledgeable representatives who proactively address issues and provide thorough guidance.
Frequently reported by users, support is accessible through multiple channels, including self-service options and regular check-ins.
Broad user base values the team's willingness to offer training, ongoing communication, and tailored assistance for unique needs.
Support options
Training options
To see what individual users say about Criteria's customer support, check out the review snippets below.
“She checks in often and answers any questions my team has very quickly.”
Kady B.
Human Resources Administrator
“The business is exceptional to use as it provides clear communication with the ability to have regular meetings with representatives, to discuss challenges that we may be facing with the software.”
Rex B.
Coordinator
Criteria FAQs
Criteria has the following typical customers:
Large Enterprises, Mid-size Business, Small Business
These products have better value for money
Q. What level of support does Criteria offer?
Criteria offers the following support options:
FAQs/Forum, Phone Support, Chat, Email/Help Desk, Knowledge Base, 24/7 (Live rep)
