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Grasshopper

4.4
(338)

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Turn the World Into Your Office

(21)

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Grasshopper Pricing, Features, Reviews and Alternatives

Grasshopper FAQs

Q. What type of pricing plans does Grasshopper offer?

Grasshopper has the following pricing plans:
Starting from: $14.00
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Grasshopper?

Grasshopper has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Grasshopper support?

Grasshopper supports the following languages:
English


Q. Does Grasshopper support mobile devices?

Grasshopper supports the following devices:
Android, iPad, iPhone


Q. Does Grasshopper offer an API?

No, Grasshopper does not have an API available.


Q. What other apps does Grasshopper integrate with?

Grasshopper integrates with the following applications:
Google Voice, Zapier


Q. What level of support does Grasshopper offer?

Grasshopper offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat

Grasshopper product overview

Price starts from

14

Flat Rate

What is Grasshopper?

Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and features like unlimited extensions, professional greetings, voicemail via email and a dial by name directory, Grasshopper helps your small business sound professional and stay connected from anywhere. Affordable plans that help small businesses stay competitive. Price as low as $14/month. Try us for free!

Key benefits of using Grasshopper

- Get a Toll Free or Local Number With Multiple Extensions
- “Press 1 for Sales, 2 for Support, 8 for the Name Directory”
- Number Portability
- Completely customizable, your main greeting will make your small business sound like a big company.
- Each extension has its own call forwarding, voicemail and message delivery settings, allowing every employee to customize their extension.
- On Hold Music from Grasshopper is a great way to keep your callers happy and engaged while on hold.
- A Name Directory is a feature commonly found in large company phone systems. Available from Grasshopper, this feature can lend your small business a Fortune 500 image and provide added convenience for you and your callers. Simply enter your employee names online, and callers can search for them by first or last name.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

Documentation

Not sure about Grasshopper? Compare it with a popular alternative

Starting from

14

Flat Rate

Free plan
Free trial
Pricing range

Starting from

15.95

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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Grasshopper pricing information

Value for money

4.3

/5

338

Starting from

14

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Grasshopper features

Functionality

4.2

/5

338

Total features

23

7 categories

Most valued features by users

Reporting/Analytics
Chat/Messaging
Mobile Access
Call Routing
Call Monitoring
Automated Attendant
Automatic Call Distribution
Call Center Management

Functionality contenders

Grasshopper users reviews

Overall Rating

4.4

/5

338

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.56/10
Rating distribution

5

4

3

2

1

200

91

30

6

11

Pros
We really like Grasshopper. It is perfect for a small business if you need a good phone virtual system and if your employees work remotely this is perfect.
This not our first time using VOIP for our business line but Grasshopper overs a fair, competitive rate and one of the best Apps to complement the features of the software.
This system just amazes me with it's features that keep making my job so much easier. Our clients also fax us using this same toll free number and it is delivered right to my inbox; this is amazing.
Cons
It was the worst customer service experience I have ever had. So now I have switched to Ooma - should have do so long ago.
Our major problem has been that twice we have had our phone number mistaken for another company. Two times, two different companies about a year apart.
Sometimes calls are dropped or the app says that I have a voicemail or missed call, but my phone or my employee's phones never rang.

Overall rating contenders

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